Penny received her Ph.D. in Counselling and Psychological Studies from Regent University (USA) and also holds a Master of Arts in Pastoral Counselling from Singapore Bible College (SBC). With over 15 years of clinical experience, Penny specialises in marriage and family therapy, couple therapy, and mental health concerns. She currently serves as Superintendent of the School of Counselling (English Section) at SBC, where she is also an Assistant Professor, teaching across the counselling curriculum and providing clinical supervision. Beyond her counselling work, Penny is a sought-after speaker who conducts talks, training sessions, and workshops for a range of organisations and churches.

Deeply committed to Christian community mental wellness, she is an active member of Adam Road Presbyterian Church and has served in its Mental Wellness Ministry since 2019, journeying alongside individuals and families facing mental health and wellness challenges. Since 2022, Penny has also served on the Executive Committee of the Association for Christian Counselling Singapore (ACCS). Having lived in the UK, the USA, and Australia, she brings a rich cross-cultural perspective and is adept at supporting people from diverse backgrounds.

On the home front, Penny has been happily married for over 30 years. She is the mother of three adult children and a joyful grandmother of two grandchildren.